Skip to content
  • +1-864-277-1560
  • sales@philliptech.com
  • My Account
Phillip_Tech_Logo
  • Home
  • Shop
    • Shop All
    • Quartz Crystals
    • Sensor Heads
    • Controllers
    • Monitors
    • Oscillator
  • Buyer Guides
    • RC Crystals
    • What is QCM?
    • PDF Catalog
  • Contact & About
    • Contact Us
    • About Us
    • Distributors
  • Support
    • Troubleshooting Questionnaire
    • FAQ’s
    • Datasheets
    • Quick-Start Guides
    • User Manuals
    • Privacy Policy
    • Terms and Conditions
  • Bulletins
  • Home
  • Shop
    • Shop All
    • Quartz Crystals
    • Sensor Heads
    • Controllers
    • Monitors
    • Oscillator
  • Buyer Guides
    • RC Crystals
    • What is QCM?
    • PDF Catalog
  • Contact & About
    • Contact Us
    • About Us
    • Distributors
  • Support
    • Troubleshooting Questionnaire
    • FAQ’s
    • Datasheets
    • Quick-Start Guides
    • User Manuals
    • Privacy Policy
    • Terms and Conditions
  • Bulletins
$0.00 0 Cart
betterdocs-category-icon

Troubleshooting Questionnaire

2
  • Troubleshooting Essentials/Quartz Crystal – Troubleshooting Data Sheet
  • Troubleshooting Essentials
    • Troubleshooting Essentials/Quartz Crystal – Troubleshooting Data Sheet
betterdocs-category-icon

Products

29
  • Crystals
    • Do your crystals work with other manufacturer’s devices?
    • What does a quartz crystal’s resonant frequency refer to?
    • How do I calculate the piezoelectrically active area on the QCM (area between electrodes)?
    • Can a quartz crystal sensor provide meaningful data at -196°C?
    • Will the QCM crystal break when it is subjected to fast temperature gradients?
    • Why aren’t HT and RC Crystals Registering on My Film Thickness Controller?
    • My crystal’s aren’t lasting as long.
    • How long can crystals be stored for?
    • What are Polished Crystals and what Applications are they Useful for?
    • Which crystal do I need?
    • What is the Density and Thickness of a Quartz Crystal?
    • If the AT crystal is stable at 100°C or 150°C, why is water-cooling needed?
    • What is the F vs T Curve of AT Cut Quartz?
    • What is the F Vs T Curve of an RC Crystal?
    • What is your Packaging Made from and is it Cleanroom Approved?
    • Why is Alloy Better than Gold?
    • Crystal Best Practices
  • Sensor Heads
    • Why does Phoenix provide a temperature monitoring function?
    • Why does the heater in my Tempe sensor overshoot the desired temperature?
    • Does the DB15 connect to the RTD on the Phoenix™ or Tempe™ head?
    • Is the Phoenix sensor designed to be water or air-cooled?
    • How to Load Crystals into Infinity Multi-Crystal Thin Film Sensor
    • What is the maximum length of the cable attaching the sensor and monitor or controller?
  • Monitors & Controllers
    • What is the difference between Eon-ID series and Eon/Eon-LT series of products?
    • Why does a “.7 firmware out of date $@,!177″ error appear when starting Eon software?
    • What type of computer interface is used by Eon and Eon-LT?
    • What are the power requirements for Eon controller?
    • Can TC1 or TC2 be used to monitor the temperature of the sources?
    • What is a thin film process controller?
betterdocs-category-icon

Downloads

64
  • User Manuals
    • Eon-ID-H™ User Manual
    • Phoenix User Manual
    • Eon-IDH Manual 3.0.11
    • Infinity Thin Film Sensor User Manual
    • EON-LT User Manual
  • Quick Reference Guides
    • Tempe-System-PC
    • Phoenix Thin Film Sensor
    • Eon-LT Thin Film Monitor
    • Eon-ID Thin Film Controller with Built-In Touchscreen
  • Crystal Datasheets
    • TAN06IG
    • TAN06IGHP
    • TAN06IA
    • TAN06IS
    • TAN06RCA
    • TAN06RCG
    • TAN06RCS
    • TAN05BA
    • TAN05BG
    • TAN05BS
    • TAN06IAHP
    • TAN06ISHP
    • TAN05IS
    • TAN05IG
    • TAN05IA
    • TAN05SG
    • TAN05SS
    • TAN05SA
    • TAN05RCSS
    • TAN05RCSA
    • TAN05RCSG
    • TAN06SQG
    • TAN05RCBS
    • TAN05RCBG
    • TAN05RCBA
    • TAN05RCIA
    • TAN05RCIS
    • TAN05RCIG
  • SDS: Safety Data Sheets
    • TAN06IG SDS
    • TAN06IA SDS
    • TAN06IS SDS
    • TAN05IG SDS
    • TAN05IS SDS
    • TAN05IA SDS
    • TAN06RCA SDS
    • TAN06RCG SDS
    • TAN06RCS SDS
    • TAN05RCBG SDS
    • TAN05RCBA SDS
    • TAN05RCBS SDS
    • TAN05RCSA SDS
    • TAN05RCSG SDS
    • TAN05RCSS SDS
    • TAN05SG SDS
    • TAN05SA SDS
    • TAN05SS SDS
    • Keyhole Gold Crystal SDS
    • Keyhole Alloy Crystal SDS
    • Liquid Monitor Crystal SDS
  • Hardware Datasheets
    • EON-LT Datasheet
    • Tempe Datasheet
    • Phoenix Datasheet
    • Universal Crystal Oscillator
    • Mesa Datasheet
    • Phoenix System Configurator
betterdocs-category-icon

Ordering / Delivery

20
  • Payment / Billing
    • Do you accept credit cards?
    • Do you Accept Wire Transfer or ACH?
    • When will I receive my invoice?
    • Can you mail my invoice?
  • Lead Time
    • When will my Order Ship?
    • How long will a custom order take?
    • When will my backordered items ship?
  • Ordering
    • Can I order by Telephone?
    • What are your Sales Terms for Net 30 Accounts?
    • Do you Accept Purchase Orders?
    • What are your Business Hours?
  • Shipping
    • Can you bill freight charges to my UPS, FedEX, or DHL account?
    • What is your Default Shipping Carrier?
    • Why don’t you offer US Mail or “USPS” as a shipping option?
    • What time is your shipping cutoff?
    • When is my tracking number available?
    • Is package insurance included with online orders?
    • Do You Ship International?
    • Are you Open on Holidays?
  • Returns
    • What is your Return Policy?
View Categories
  • Home
  • Docs
  • Products
  • Monitors & Controllers

Monitors & Controllers

  • What is the difference between Eon-ID series and Eon/Eon-LT series of products?
  • Why does a “.7 firmware out of date $@,!177″ error appear when starting Eon software?
  • What type of computer interface is used by Eon and Eon-LT?
  • What are the power requirements for Eon controller?
  • Can TC1 or TC2 be used to monitor the temperature of the sources?
  • What is a thin film process controller?

Discover top-quality thin-film coating solutions at Phillip Technologies, your #1 source for 5 and 6 MHz Inficon, Balzers, and Ulvac type quartz monitor crystals, and more. As a trusted distributor of Colnatec thin film monitors and controllers, we offer superior products made in the USA.

Facebook-f Twitter
Support
  • Troubleshooting
  • FAQ
  • Datasheets
  • Quick-Start Guide
  • User Manuals
  • Privacy Policy
  • Terms and Conditions
Get In Touch

2003 Perimeter Road Suite E Greenville, South Carolina 29605-5276 USA

  • sales@philliptech.com
  • +1-864-277-1560
  • Mon-Fri 9:00AM - 5:00PM

© 2025 All Rights Reserved.

Developed by Living Dreams Web Development Solutions