Troubleshooting Questionnaire 2 Troubleshooting Essentials/Quartz Crystal – Troubleshooting Data Sheet Troubleshooting Essentials Troubleshooting Essentials/Quartz Crystal – Troubleshooting Data Sheet
Products 29 Crystals Do your crystals work with other manufacturer’s devices? What does a quartz crystal’s resonant frequency refer to? How do I calculate the piezoelectrically active area on the QCM (area between electrodes)? Can a quartz crystal sensor provide meaningful data at -196°C? Will the QCM crystal break when it is subjected to fast temperature gradients? Why aren’t HT and RC Crystals Registering on My Film Thickness Controller? My crystal’s aren’t lasting as long. How long can crystals be stored for? What are Polished Crystals and what Applications are they Useful for? Which crystal do I need? Sensor Heads Why does Phoenix provide a temperature monitoring function? Why does the heater in my Tempe sensor overshoot the desired temperature? Does the DB15 connect to the RTD on the Phoenix™ or Tempe™ head? Is the Phoenix sensor designed to be water or air-cooled? How to Load Crystals into Infinity Multi-Crystal Thin Film Sensor What is the maximum length of the cable attaching the sensor and monitor or controller? Monitors & Controllers What is the difference between Eon-ID series and Eon/Eon-LT series of products? Why does a “.7 firmware out of date $@,!177″ error appear when starting Eon software? What type of computer interface is used by Eon and Eon-LT? What are the power requirements for Eon controller? Can TC1 or TC2 be used to monitor the temperature of the sources? What is a thin film process controller?
Downloads 64 User Manuals Eon-ID-H™ User Manual Phoenix User Manual Eon-IDH Manual 3.0.11 Infinity Thin Film Sensor User Manual EON-LT User Manual Quick Reference Guides Tempe-System-PC Phoenix Thin Film Sensor Eon-LT Thin Film Monitor Eon-ID Thin Film Controller with Built-In Touchscreen Crystal Datasheets TAN06IG TAN06IGHP TAN06IA TAN06IS TAN06RCA TAN06RCG TAN06RCS TAN05BA TAN05BG TAN05BS SDS: Safety Data Sheets TAN06IG SDS TAN06IA SDS TAN06IS SDS TAN05IG SDS TAN05IS SDS TAN05IA SDS TAN06RCA SDS TAN06RCG SDS TAN06RCS SDS TAN05RCBG SDS Hardware Datasheets EON-LT Datasheet Tempe Datasheet Phoenix Datasheet Universal Crystal Oscillator Mesa Datasheet Phoenix System Configurator
Ordering / Delivery 20 Payment / Billing Do you accept credit cards? Do you Accept Wire Transfer or ACH? When will I receive my invoice? Can you mail my invoice? Lead Time When will my Order Ship? How long will a custom order take? When will my backordered items ship? Ordering Can I order by Telephone? What are your Sales Terms for Net 30 Accounts? Do you Accept Purchase Orders? What are your Business Hours? Shipping Can you bill freight charges to my UPS, FedEX, or DHL account? What is your Default Shipping Carrier? Why don’t you offer US Mail or “USPS” as a shipping option? What time is your shipping cutoff? When is my tracking number available? Is package insurance included with online orders? Do You Ship International? Are you Open on Holidays? Returns What is your Return Policy?
