Troubleshooting Questionnaire 2 Troubleshooting Essentials/Quartz Crystal – Troubleshooting Data Sheet Troubleshooting Essentials Troubleshooting Essentials/Quartz Crystal – Troubleshooting Data Sheet
Products 29 Crystals Do your crystals work with other manufacturer’s devices? What does a quartz crystal’s resonant frequency refer to? How do I calculate the piezoelectrically active area on the QCM (area between electrodes)? Can a quartz crystal sensor provide meaningful data at -196°C? Will the QCM crystal break when it is subjected to fast temperature gradients? Why aren’t HT and RC Crystals Registering on My Film Thickness Controller? My crystal’s aren’t lasting as long. How long can crystals be stored for? What are Polished Crystals and what Applications are they Useful for? Which crystal do I need? Sensor Heads Why does Phoenix provide a temperature monitoring function? Why does the heater in my Tempe sensor overshoot the desired temperature? Does the DB15 connect to the RTD on the Phoenix™ or Tempe™ head? Is the Phoenix sensor designed to be water or air-cooled? How to Load Crystals into Infinity Multi-Crystal Thin Film Sensor What is the maximum length of the cable attaching the sensor and monitor or controller? Monitors & Controllers What is the difference between Eon-ID series and Eon/Eon-LT series of products? Why does a “.7 firmware out of date $@,!177″ error appear when starting Eon software? What type of computer interface is used by Eon and Eon-LT? What are the power requirements for Eon controller? Can TC1 or TC2 be used to monitor the temperature of the sources? What is a thin film process controller?
Downloads 64 User Manuals EON-LT User Manual Infinity Thin Film Sensor User Manual Eon-IDH Manual 3.0.11 Phoenix User Manual Eon-ID-H™ User Manual Quick Reference Guides Eon-ID Thin Film Controller with Built-In Touchscreen Eon-LT Thin Film Monitor Phoenix Thin Film Sensor Tempe-System-PC Crystal Datasheets TAN05RCIG TAN05RCIS TAN05RCIA TAN05RCBA TAN05RCBG TAN05RCBS TAN06SQG TAN05RCSG TAN05RCSA TAN05RCSS SDS: Safety Data Sheets Liquid Monitor Crystal SDS Keyhole Alloy Crystal SDS Keyhole Gold Crystal SDS TAN05SS SDS TAN05SA SDS TAN05SG SDS TAN05RCSS SDS TAN05RCSG SDS TAN05RCSA SDS TAN05RCBS SDS Hardware Datasheets EON-LT Datasheet Tempe Datasheet Phoenix Datasheet Universal Crystal Oscillator Mesa Datasheet Phoenix System Configurator
Ordering / Delivery 20 Payment / Billing Can you mail my invoice? When will I receive my invoice? Do you Accept Wire Transfer or ACH? Do you accept credit cards? Lead Time When will my backordered items ship? How long will a custom order take? When will my Order Ship? Ordering What are your Business Hours? Do you Accept Purchase Orders? What are your Sales Terms for Net 30 Accounts? Can I order by Telephone? Shipping Are you Open on Holidays? Do You Ship International? Is package insurance included with online orders? When is my tracking number available? What time is your shipping cutoff? Why don’t you offer US Mail or “USPS” as a shipping option? What is your Default Shipping Carrier? Can you bill freight charges to my UPS, FedEX, or DHL account? Returns What is your Return Policy?